About Novacloud

Built by people who have lived inside Salesforce.

Novacloud exists for one reason: to help growing companies actually get value from the Salesforce they are paying for.

Our story

From the inside out.

Novacloud started with a simple observation. After years inside Salesforce orgs as an admin, a technology manager, and an engagement manager, the same pattern kept showing up: companies were paying real money for Salesforce and getting a fraction of the value back.

The problem was rarely Salesforce itself. It was the gap between the platform and the business. Reports nobody trusted. Automations nobody finished. Implementations that ended the moment the contract did.

Growing companies need an embedded operations team, not a project vendor. Someone who learns the business, owns the work end to end, and treats the org like it actually matters. That's what Novacloud was built to be.

What guides us

The why behind the work.

Two statements shape every decision we make and every engagement we take on.

Vision statement

To be the Salesforce operations team growing companies trust to protect and grow the most important software investment they make.

Mission statement

To embed with growing companies as their dedicated Salesforce team. To build, maintain, and optimize their org. And to show our work every month.

Expertise

Salesforce experience that runs deep.

Novacloud brings admin, implementation, automation, and operations expertise together into one team, so the people working in your org know what good looks like and how to build it.

Certified Salesforce-certified expertise
Multi-cloud Sales, Service, FSL, Agentforce
End to end Admin to architecture
Hands-on The people who scope it, build it
Our drive

What gets us out of bed.

A few things we genuinely care about, beyond the technical work.

Helping companies win

When a growing company hits its number, ships faster, or stops losing deals to bad process, that's the work doing its job. That outcome is what we are here for.

Doing it the right way

Anyone can ship Salesforce fast. We build it to last. The right configuration, the right automations, the right data structure. Decisions made for the business five years from now, not five days from now.

Earning the trust

We compete with full-time hires. That means showing up every month, owning the work, and being the people our clients actually want in their planning meetings.

Sweating the details

Good Salesforce work is mostly in the details: the right validation rule, the cleaner picklist, the smarter flow. We care about that work because that work is what makes the org actually run.

Meet the team behind your Salesforce

Two roles. One dedicated team.

When you engage Novacloud, you get a structured team that learns your business and stays with you.

Engagement

Engagement Manager

Owns the relationship between your business and Novacloud. Sets the monthly roadmap, runs your cadence calls, and makes sure the work we ship maps to the outcomes that matter to your business.

Delivery

Lead Consultant

The senior Salesforce expert doing the actual work in your org. Configures, builds, automates, and integrates. Handles everything from day-to-day admin to complex multi-cloud builds.

Every Novacloud engagement gets the full team. The depth each role brings to your business depends on your plan.

Get started

See what we would do with your Salesforce.

A 30-minute conversation. Tell us where your Salesforce is today and where you want it to go.